Complaint / Request for Action
Requirements Checklist
| Document | Copies | Original? | Where to Get | |
|---|---|---|---|---|
|
|
Any government-issued ID
|
1 | Yes | Applicant |
|
|
Available at the counter
|
1 | Yes | LGU Office |
Step-by-Step Procedure
| Step | Activity | Responsible | Duration |
|---|---|---|---|
| 1 | Submit application & requirements | Receiving Officer | 5 minutes |
| 2 | Verify / assess submitted documents | Evaluator | 15 minutes |
| 3 | Process & encode in the system | Processing Officer | 10 minutes |
| 4 | Approval / Signature of Head | Department Head | 1 day |
| 5 | Release of Document / Certificate | Releasing Officer | 5 minutes |
Citizen Feedback
No feedback has been submitted yet for this service.
Quick Info
| Office | — |
| Type | Simple |
| Classification | Government to Citizen |
| Processing | 3 working days |
| ARTA Max | 3 working days |
| Fees | Free |
| Schedule | Monday – Friday, 8:00 AM – 5:00 PM |
ARTA Compliance
Compliant
Processing time is within the 3-day ARTA limit for simple transactions.