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Citizen Feedback

Complaints, suggestions, and commendations

Your Voice Matters

We are committed to providing excellent public service. Share your concerns, suggestions, or commendations to help us serve you better. All feedback is tracked and addressed per the Anti-Red Tape Act (ARTA).

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18
Total Feedback ()
6
Resolved
33%
Resolution Rate
4.7/5
Avg. Satisfaction

Submit Feedback

Complaint
Report problems or issues
Suggestion
Share ideas for improvement
Commendation
Recognize excellent service
Inquiry
Ask questions
Report
Report violations

Response Times (per ARTA)

3
Working Days
Simple Transactions
7
Working Days
Complex Transactions
20
Working Days
Highly Technical

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Feedback Dashboard Categories Citizen's Charter

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ARTA Contact Center: 8888