Terms of Service
Conditions governing the use of LGU Portal services
Contents
Please read these Terms of Service carefully before using the LGU Portal. By accessing or using our services, you agree to be bound by these terms. If you do not agree, please do not use the portal.
1 Acceptance of Terms
By accessing and using the LGU Portal ("the Portal"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and the Local Government Unit ("LGU").
Your continued use of the Portal following any changes to these Terms constitutes acceptance of those changes. We encourage you to review these Terms periodically.
2 Description of Services
The Portal provides the following government services and information:
News, events, government officials, transparency reports, and ordinances.
Service requests, permit applications, certificate issuance, and scheduling.
Feedback, complaints, Freedom of Information requests.
DRRM alerts, emergency notifications, and evacuation information.
3 Eligibility
The Portal is open to all individuals. However, to create an account and access registered services, you must:
- Be at least 18 years of age, or have parental/guardian consent
- Provide truthful and accurate registration information
- Accept these Terms and the LGU Privacy Policy
4 User Accounts
When you create an account, you are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity that occurs under your account
- Notifying us immediately of any unauthorized access
- Keeping your account information accurate and up to date
The LGU reserves the right to suspend or terminate accounts that violate these Terms or are used for fraudulent purposes.
5 Acceptable Use Policy
You agree not to use the Portal to:
6 Content & Data Submissions
When you submit content through the Portal (feedback, complaints, requests, documents), you:
- Grant the LGU a non-exclusive right to process and act upon your submission
- Certify that the information is truthful and complete to the best of your knowledge
- Understand that submissions may be subject to public disclosure under the Freedom of Information (FOI) program, unless exempted by law
The LGU reserves the right to review, edit, or remove content that violates these Terms or applicable laws.
7 Privacy & Data Protection
Your use of the Portal is also governed by our Privacy Policy, which details how we collect, process, and protect your personal information in compliance with:
Republic Act 10173
Data Privacy Act of 2012NPC Circulars
National Privacy CommissionISO 27001
Information Security Mgmt8 Intellectual Property
All content, design, logos, and materials on the Portal are the property of the LGU or its licensors. Public government documents are available in accordance with the Freedom of Information program (Executive Order No. 2, s. 2016).
You may not reproduce, distribute, or create derivative works from Portal content without prior written consent, except as permitted by law for government transparency purposes.
9 Disclaimers
- The Portal will be uninterrupted, timely, or error-free
- Information on the Portal is always complete or current
- The Portal is free from viruses or other harmful components
Users should verify critical government information through official channels.
10 Limitation of Liability
To the maximum extent permitted by Philippine law, the LGU shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the Portal. This includes but is not limited to loss of data, revenue, or business opportunities.
11 Changes to Terms
The LGU reserves the right to modify these Terms at any time. Material changes will be communicated through:
- A prominent notice on the Portal homepage
- Email notification to registered users
- A 30-day advance notice period for significant changes
12 Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of Philippine courts.
13 Contact Us
For questions or concerns regarding these Terms, please contact us:
legal@lgu-portal.gov.ph
Office
Municipal Hall Motiong, Samar 6710, Municipality of Motiong, Samar (Western Samar)